Webroot Customer Service
Make the most of your Webroot protection.
Is my product supported? Check the Webroot End-of-Life Policy.
Androidв„ў, iOS В® Mobile Devices
Mac В® OS X
Make the most of your account
You can reinstall software at no additional charge while your Webroot subscription is active.
Find your product license keycode. This is the unique code that identifies your subscription.
Renew or Upgrade
Renew your existing subscription, upgrade your product to include more features, or add more devices.
Your online account helps you manage your security across multiple devices, with any Webroot product. It also makes it easy to add new devices.
Need more help? Contact Webroot Support
Your keycode is a unique string of 20 characters that identifies
your Webroot subscription.
Here's how to find it.
Webroot SecureAnywhere В® Home
If you have Webroot SecureAnywhereв„ў installed:
Open the SecureAnywhere program on your computer, and click My Account. YouвЂ™ll see your keycode on that screen.
Additionally, if you see a renewal message within the SecureAnywhere program window, you can click that message to begin the renewal process:
If you do not have a SecureAnywhereв„ў installed:
Click here to request a copy of your keycode.
Need more help? Call us at 1-866-612-4268
- Weekdays: 7:00 AM - 7:30 PM Mountain Standard Time
- Weekends: 7:00 AM - 6:00 PM Mountain Standard Time
Webroot SecureAnywhere В® Business
If you are the administrator:
Log into your Administrator Console.
Open the Webroot SecureAnywhere Endpoint Protection menu and click Manage Keycodes.
If you have the SecureAnywhereв„ў agent on your device:
Open the SecureAnywhere program on your computer, and click My Account. You may see your Keycode on that screen. Keep in mind, some administrators may suppress the keycode from appearing.
Need more help? Call us at 1-800-870-8102